About us

Who we are

Premium Touch Cleaning Services is a trusted, family-owned business, offering expert commercial cleaning based in South East Queensland & NSW.

Founded in 2017 by Deiris and Kurt Pollett. What started as an extension of our moving business quickly evolved when we saw a need for professional cleaning services after clients relocated. We decided to offer a seamless, high-quality cleaning solution to fill that gap.

With over 50 years of combined experience in the industry, we focus on providing top-tier service, attention to detail, and an overall exceptional customer experience.

Our Mission & Vision

At Premium Touch Cleaning Services, our mission is simple: to provide reliable, high-quality cleaning services with professionalism and care. We strive to be the go-to partner for businesses looking to maintain pristine, healthy commercial spaces, making a positive impact on employees, clients, and the communities we serve.

Our vision is to create clean, inviting, and hygienic environments that enhance productivity, promote well-being, and leave a lasting impression. We aim to be the trusted cleaning partner for businesses in Gold Coast, Brisbane, and Sydney, continuously expanding our reach and setting new standards in commercial cleaning.

Why Choose Premium Touch Cleaning Services?

At Premium Touch Cleaning Services, we take pride in delivering exceptional cleaning with a focus on quality, professionalism, and customer satisfaction. We go above and beyond to ensure your workspace is spotless, hygienic, and welcoming, so you can focus on running your business without the hassle of cleaning.

Tailored Commercial Cleaning Services

Every business has unique cleaning needs, and we understand that. That’s why we offer customised cleaning solutions designed for different industries. Whether it’s daily office cleaning, apartment complex maintenance, retail space sanitisation, school cleaning, or deep-cleaning services, we adapt to your schedule, operations, and hygiene requirements. Our goal is simple—to keep your space clean, safe, and inviting for employees, customers, and visitors.

Flexible Scheduling & 7-Day Availability

We know businesses don’t operate on a one-size-fits-all schedule. That’s why we offer flexible cleaning plans that fit around your business hours. Our team is available 7 days a week, so whether you need cleaning after hours, overnight, or on weekends, we’ll make it work. We ensure cleaning never disrupts your workflow, keeping your workplace pristine and professional without the inconvenience.

Local & Community-Focused

As a family-owned, Gold Coast-based business, we’re committed to supporting local businesses and building long-term relationships with our clients. We take pride in being part of the community, providing personalised service, dedicated support, and a hands-on approach that larger companies simply don’t offer. We understand the unique needs of businesses in Gold Coast and Brisbane, delivering reliable, high-quality cleaning that helps local businesses succeed.

100% Satisfaction Guaranteed

We stand by our top-tier cleaning services with a 100% satisfaction guarantee. If something isn’t right, we’ll fix it—no questions asked.

To maintain our high standards, we have strict quality control measures, conduct regular supervisor inspections, and keep open communication with clients. We value feedback and take concerns seriously, ensuring we continuously improve our services.

Eco-Friendly Cleaning Products & Techniques

Your health and the environment matter to us. That’s why we use high-quality, eco-friendly, and non-toxic cleaning solutions that sanitise effectively without harsh chemicals. Our team is trained in eco-friendly cleaning techniques, ensuring a safe, thorough clean that meets your specific needs.

Certified & Highly Trained Cleaning Experts

We don’t just hire cleaners—we train and certify professionals who bring skill and expertise to every job. Each team member goes through comprehensive training, covering:

✔️ Advanced cleaning techniques for top-quality results
✔️ Workplace safety & health protocols to ensure a safe environment
✔️ Customer service & communication for a smooth experience

We also conduct thorough background checks and follow strict security and confidentiality protocols, so you can have complete peace of mind when we clean your space.